Privacy Policy

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Compassion Flowers recognizes that the safety and security of your personal information is of the utmost importance. We take every action necessary to ensure that private information is kept private, and that any information transmitted over all mediums is kept confidential.

1. Privacy

Our Privacy Policy details our obligations to you and outlines your duties to uphold our privacy provisions. In order to make your experience optimal, we may change our Privacy Policy from time to time.

1.1 Overview

All information provided by you or collected by Compassion Flowers in connection with the Services is governed by this Privacy Policy, which is hereby incorporated by reference into our Terms of Service. Any information submitted or provided by you to the Services may be publicly accessible. You should take care to protect private information or information that is important to you. Compassion Flowers shall not be responsible for protecting any such information and is not liable for the protection of privacy of electronic mail or other information transferred through the Internet or any other network that you may use. Please be aware that if you decide to disclose personally identifiable information on the Services, this information may become public. Compassion Flowers does not control and shall not be responsible for the acts of you or any other Users of the Services.

2. Registration & Information You Provide

We primarily use the information we collect when you use the Services in connection with your relationship with Compassion Flowers, your use of the Services, and for sending you information from us or on behalf of certain third parties. Note that we do not share your Personal Information with third parties for their marketing purposes without your consent. Compassion Flowers may collect Personal Information such as your name, email address, physical address, payment details, birthdate, and gender. If your personal information changes at any time, please promptly update or correct it. For any changes to your personal information, please contact us at (416) 309-1926.

2.1 Collection of Information

Compassion Flowers may collect Personal Information (which is information that can be used to identify or contact a specific individual) such as your name, address, email address, birthdate, gender, and other information in processing orders. Some information in your profile may be visible to third parties, depending on the nature of the information and the privacy settings you choose. Compassion Flowers may also make profile information accessible through means other than the Compassion Flowers website, such as through an app or an application programming interface (API).

3. Cookies

Compassion Flowers uses cookies and web log files to track usage of our Services. A cookie is a tiny data file which resides on your computer and mobile device which allows Compassion Flowers to recognize you as a User when you return using the same computer and web browser. If your browser settings do not allow cookies, you will not be able to use our Services as fully as intended. Third parties may also set cookies as you interact with the Service. The use of cookies by third parties is not covered by our Privacy Policy, as we do not have access or control over these cookies.

4. Information Sharing

Compassion Flowers may share non-Personal Information, such as aggregate user statistics, demographic information, and usage information with third parties, including advertisers, content providers, and analytics providers. We may also share your Personal Information with third parties with your consent, as disclosed at the time you provide us with information, and as described in this Privacy Policy.

5. Accessing Your Information

We will respond promptly to requests for personal information. Compassion Flowers will not respond to requests that are frivolous or vexatious. Please allow up to 10 business days for such requests. In certain circumstances, we may be unable to provide access to some or all of the information requested. Compassion Flowers holds the right to verify any information requests.

6. Retention & Security of Information

As permitted under Canadian law, Compassion Flowers will retain the information of its Users for a period of two (2) years. Retention of information may be kept longer for investigative purposes, fraud concerns, tax purposes, and/or legal purposes.

7. Changes to This Privacy Policy

Compassion Flowers may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will display a notice through the Services prior to the change becoming effective. We may also notify you by email.

8. Questions or Comments

If you have questions or comments about this privacy policy, please contact us at (416) 309-1926.